Account and support
Billing and access
Understand publishing activation, Checkout, and subscription management without changing a saved draft.
Before publishing
Some websites require an active SiteFerry subscription before a saved update can be published.
You can continue to open the workspace, update configured content, save drafts, and review exact previews while publishing activation is pending.
Checkout and activation
Checkout activates publishing access; it does not publish the saved update.
After activation is confirmed, return to the saved revision and use a fresh Publish confirmation when you are ready. SiteFerry never publishes automatically after Checkout.
Manage billing
Use Manage billing in SiteFerry to review payment methods, invoices, and subscription options in the secure billing page.
If a billing change is still processing or the result is unclear, check the current status before trying again or contact support.
- Drafting and exact preview remain separate from Checkout.
- Publishing requires the website and subscription to be ready.
- A fresh confirmation is required before a live publish.
- An uncertain billing result blocks another attempt until it is reviewed.
Continue reading
Get SiteFerry supportFind the right place to get help with access, drafts, publishing, or billing.Support